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Dear Mr Landers,

I run 'Snips' hairdressing shop above Mr Shah's chemist's shop at 24 High Street. I started the business 20 years ago and it is now very successful. My customers have to walk through the chemist's to the stairs at the back which lead to the hairdresser's. This has never been a problem.

Mr Shah plans to retire later this year, and I have heard from a business acquaintance that you intend to rent the shop space to a hamburger bar. I have thought about trying to rent it myself and make my shop bigger but I cannot persuade anyone to lend me that much money. I don't know what to do. My customers come to the hairdresser's to relax and the noise and smells of a burger bar will surely drive them away. Also, they won't like having to walk through a hot, smelly burger bar to reach the stairs.

I have always paid my rent on time. You have told me in the past that you wish me to continue with my business for as long as possible. I believe you own another empty shop in the High Street. Could the burger bar not go there, where it would not affect other people's businesses?

I hope you think carefully about this.

What is the writer's main aim in the letter?
1. to show why her business is successful
2. to explain why her customers are feeling unhappy
3. to avoid problems for her business
4. to complain about the chenist downstairs
Who was the letter sent to?
1. the writer's landlord
2. the writer's bank manager
3. the owner of the burger bar
4. the local newspaper
What does the writer think about the burger bar?
1. It will make her lose money.
2. It will not be successful.
3. The High Street is not the place for it.
4. Other shopkeepers will complain about it too.
Why is the writer worried about her customers?
1. They do not like eating burgers.
2. They may not be allowed to use the stairs.
3. The smells will not be pleasant.
4. The hairdresser's will get too crowded.
Which of the following is part of a reply (=antwoord) to the letter?
1. Thank you for your letter. I am sorry your shop had to close down because of a lack of business.
2. Thank you for your letter. I understand your problem. I will ask them to look at the other shop but I can make no promises at the moment.
3. Thank you for your letter asking me to rent the ground floor shop to you. I will think about it and let you know.
4. Thank you for your letter. I am sorry that I am not able to lend you the money you ask for.

A letter!

Kies het juiste antwoord.